#1 Lesson:

How to LOSE Customers and Sales 101

Most florists lose potential clients before a single email is exchanged. The problem is not pricing or competition — it is specific, fixable behaviors that happen during the awareness and inquiry stage. This video covers the most common ways florists unknowingly lose customers and sales without realising it.

Understanding where clients drop off is the foundation of the client acquisition strategy inside the Flowering Minds membership.